Website Analysis
Internet Business
Angels offer a wide range of services to assist
your on-line business. We can provide in-depth analysis of your internet site,
in particular, to ensure that your website attracts the right audience and is
sufficiently targeted to ensure that consumers are confident that they can trust
you and place orders without problems.
We use our skills and knowledge to improve
your website's visibility and user-friendliness, as well as ensuring that your
customers can place orders quickly and easily with the confidence that you will
deliver your promises, building your reputation and brand. We can help you
to optimise your code and design to enhance its appeal and ensure that it is
compatible with a range of current web browsers.
We use tools to compare your search engine
rankings with those of your competitors and to ensure that the keywords which
you are using are likely to target the right audience for your site. We
will provide a range of suggested recommendations on how to improve your search
engine rankings against your nominated keywords, with major search engines such
as MSN and Google. We will include standard SEO (search engine
optimisation) reports, comparisons with your competitors websites, visitor and
trend analysis and can include a tracking package for all pay per click and
advertising banner campaigns at additional cost.
We can recommend the right tools for you to
use within your organisation to track visitors as they come to your website,
providing information on who they are, how they got to your site and how they
navigate through your website. We can also provide our own in-house
monthly monitoring service of your website, so that you can assess the impact of
our suggested optimisations, and we can tailor the service which we provide
according to the types of visitor who are attracted to your site.
We can then match this against your ideal
target audience and provide details of optimisations necessary to ensure that
your customers are led quickly and easily to your order and payment pages and
improve your sale conversion rates. This will convert your web site
traffic to long term customers who can build up a relationship with you.
We will closely analyse your web site pages to
ensure that they are accessible to a broad range of users (and compliant with the
Disability Discrimination Act). We will also check compatibility with
major browsers, highlighting where changes are recommended to ensure that your
site is easily useable with many different forms of internet access. As
part of this, we bear in mind the needs of plain English and ease of navigation,
as well as how search engines look through your website; as well as whether your
site is blocked by parental controls software correctly and how to overcome
potential problems with firewalls and user rights.
With access to your website statistics or
our own specialist analysis tools, we
can highlight what attracts visitors to certain pages within your website with
suggestions as to why they might not be following pages through to ultimately
place an order with yourself. It is all too easy to look at your server
statistics to discover which pages are visited the most, but without visitor
analytical tools, you cannot determine how visitors move through your site and
which pages tend to put people off.
With a mixture of various analytical tools,
and the ability to understand a site from both the consumer and the enterprise
point of view, we can highlight changes which should be made to retain both
consumer interest and trust, and still appeal to your potential business
partners.
Finally we can look at your marketing
campaigns and any advertising which appears on your website and make
recommendations to help improve the conversion rates and eliminate click fraud.
We can advise on relevance and placement of advertising and provide tools to
allow you to track conversion of customers.
Analysis of
Blockages to Sales
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With our knowledge of consumers and selling
techniques, we can advise on areas in your website which may prove a blockage to
converting your visitors to purchasers and achieving the maximum sales revenue
through your site.
If you sell items via eBay (whether on
their own or in conjunction with your website), we can advise on what errors you
may be making in your listing strategies which may have a negative impact on the
values you achieve through auctions (or even prevent sales). We can provide
techniques which ensure that we achieve the highest eBay conversions and
auction values (frequently 40-50% higher than those of our competitors).
We look closely at your business and what
you offer to your customers to identify unique selling points which can then be
used to promote your business and confidence in your brand.
Analysis of
Your Visitors
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If your website is up and running and your
website
promotion methods have ensured that you are getting plenty of hits, but this
is not reflected in the number of orders which you are receiving, you need to
closely analyse the people who are visiting your website.
The logs on your website server can provide
details of which pages fail due to errors and which pages are most often
visited, but beyond that, detailed analysis of visitors is sorely lacking.
We can therefore recommend a package to suit your needs which will track
visitors as they come to your website, identify how they move through your site
and at which point they leave.
This can identify bottlenecks in your site
and pages which may put people off from placing an order (for example, it may be
too difficult to find your order page). As a result, we can help you to
improve the navigation and usability of your website and streamline the key
paths to make a sale.
The beauty of this type of
tracking is that details of the internet services used to access your website
can identify potential customers, particularly if you are getting several people
visiting from the one company. See our page on
visitor
tracking for more details.
I am
Concerned about the Cost
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We appreciate that many smaller traders are
looking to use the internet to compete with the bigger players and to widen the
market available to them.
We therefore do not charge £1000s for our
services - website analysis fees depend on the complexity of your site and range
from only £200 for a site of up to 20 pages. We can also agree to monitor
and report on your web site upon a regular basis for a smaller fee.
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